It’s not always easy finding clothes that are flattering for women over 50. That’s why shopping for them online is often a good solution. You can search at the mall for hours and go home disappointed but if you Google exactly what you want, you’ll often find it within minutes. An online clothing store you trust is always best and will help you to avoid the kind of hell I experienced with a company called FairyMiss.
Have you ever clicked on a Facebook ad because a stunning dress popped up you couldn’t resist? That happened to me and I couldn’t help myself. The dress I saw was gorgeous, so I jumped on it. But I was sorry I did because I endured a shopping experience that turned out to be excruciating.
FairyMiss missed the boat
On August 29th I ordered the dress pictured below from FairyMiss because I loved the style and colors.
Weeks passed, and I checked to see when it was supposed to arrive. I clicked to view my order but it was still being processed and hadn’t been shipped yet. I sent FairyMiss an email on Sept 28th asking them to either give me the estimated date of arrival or cancel my order. After several days, they sent me the email below.
We regret to inform you that the delivery of your item may be delayed. It will be scheduled to be shipped out from our warehouse in 5-8 business days. Could you wait for the item(s) and keep them for another event? We will email you a shipping notification once the order is shipped.
Even though I wasn’t thrilled with the fact it would be further delayed, I wrote back and asked them to proceed with the order.
On Oct 1 FairyMiss sent me an email:
Thank you for your patience. We will keep rushing your order and send out ASAP. Once it is shipped, we will inform you by email. If you run into any issue, please do not hesitate to contact us.
By October 15 I was furious and asked them for a FULL REFUND. I also threatened to blog about my experience in online shopping hell. Hey, as a blogger and influencer, I can do stuff like that. Two days later I received another email from them telling me my order had shipped. Yippee! I was looking forward to FINALLY receiving my dress. They also added:
For the delay issue, we would like to compensate you with 10% money refund. You can contact us to refund you this amount after you receive your item and decide to keep it.
I thought, Hmmm, sounds too good to be true. I’ll wait and see what happens after it arrives. On October 27th, I finally received the package and opened it to find:
A butt-ugly sweatshirt
I was livid and wrote them again demanding a FULL REFUND!
They emailed back a couple of days later:
So sorry for the wrong parcel sent! May I have the pic of the number under the shipping sticker label? Just tear off the shipping label.
Like a dork, I sent them a snap of the sticker label. On Nov 2 they emailed back
We feel so sorry for the wrong item. How about offer you 30% refund and you keep the item? If you run into any issue, please do not hesitate to contact us.
They must really think I’m an idiot! I fired back:
I don’t want the item and want a complete refund. It’s the ugliest sweatshirt I’ve ever seen. I will not spend a penny to return it either. If you want it back, send a return paid envelope otherwise I will donate it to a homeless person and blog about this insane experience.
They wrote back on 11/5:
Sorry, we don’t have prepaid return label.
Of course, they don’t! The next day I wrote:
Fine, then return my money right now! I ordered in August and it took months to receive the wrong item. What’s the big deal? Your company screwed up. It’s not my fault. I wanted the pretty dress I ordered and didn’t get it. Don’t you believe in customer service?
11/8 they wrote back:
Do you mean you can keep with 30% refund? Pls kindly confirm then we will help to process. If you run into any issues, feel free to drop us an email and we will get back to you ASAP.
Ready to blow them off the face of the Earth, I fired back again:
NO! I want a FULL REFUND. I have not received the dress I ordered. I don’t want a stinking sweatshirt. Do you UNDERSTAND? If you can’t provide me a free way to return the sweatshirt, that’s your problem and not mine. Refund my purchase 100% or I will report your company for fraud. Please do not give me any more bullshit.
I also requested a refund from Paypal and received a case number. I’m sure the homeless person I donated it to appreciated it.
Avoid online shopping hell
DO NOT SHOP online at FairyMiss and be cautious of clicking on other “ads” no matter how enticing their clothes look. Please visit my Fashion page to see my recommended online shopping stores. I have personally vetted them, and they are all trustworthy. Online shopping is convenient and saves hours of time for women over 50. Make sure to report any shady experiences you have to the Better Business Bureau.
I’ve had a few other bad shopping experiences clicking on ads.. You would think I would have learned by now, but I won’t go into all of them. Just be careful out there and stick to brands you know and have vetted.
What online stores do you shop at and trust? Please leave a comment below to help save us all from online shopping hell.